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At All About Events By Dalvir, we strive to provide timely, convenient, and reliable pickup and delivery services to make your event stress-free. Please review our delivery policy to ensure a smooth experience:

1. Delivery Charges

  • Delivery charges vary based on the delivery location and the size of your rental order.

  • Charges will be clearly communicated during the booking process and included in your invoice.

2. Delivery Timeframe

  • We will coordinate with you to schedule a delivery time that aligns with your event timeline.

  • Please note that delivery times are subject to availability and may be affected by traffic or unforeseen circumstances.

3. Delivery Location

  • Provide an accurate delivery address along with specific instructions or accessibility details at the time of booking.

  • Clear access must be available for our delivery team to safely unload items.

4. Delivery Confirmation & Inspection

  • Upon delivery, our team will confirm the rental items and quantities with you.

  • We require you to inspect all items, count them with our driver, and sign the delivery invoice as proof of accurate delivery.

  • Quantity disputes cannot be accepted after the event.

  • If no one is present at the delivery site, items will be left at a predetermined location. In such cases, you agree to accept the delivery as complete and acknowledge all items are in working condition unless immediate notification is provided.

5. Liability & Risk

  • The client assumes responsibility for any damage or injury occurring during the installation or placement of rental items.

  • This includes potential damage to flooring, patios, driveways, walkways, landscaping, or underground utilities.

  • It is the client’s responsibility to ensure safe and suitable installation areas.

6. Delivery Conditions

  • Deliveries are made only to areas readily accessible to our trucks or trailers.

  • Additional charges may apply for:

    • Long carries

    • Stair deliveries

    • Difficult access locations

    • Repeated delivery or pickup attempts

  • Please ensure accessibility and inform us of any obstacles ahead of time.

7. Cancellation or Rescheduling

  • Delivery: Notify us at least 48 hours in advance for cancellations or rescheduling. Late cancellations may result in fees.

  • Pickup: Notify us at least 24 hours in advance to avoid cancellation fees or loss of reserved rental items.

8. Contact Us

For questions or assistance with our Pickup & Delivery Policy, please contact Us:

All About Events By Dalvir
📧 Email: book@allabouteventsbydalvir.com
📞 Phone: +1 832-661-5576